Frequently Asked Questions (FAQ)

Orders

How long does it take to process my order?

Orders are typically processed within 1–3 business days (Monday through Friday, excluding holidays). Once your order ships, you will receive a confirmation email with tracking information.

Can I cancel or change my order?

Order Cancellation Policy

At C. LauRen Urban Styles, all orders begin processing immediately after they are submitted to ensure the fastest possible fulfillment and shipping.

Once an order has been placed, it cannot be canceled, modified, or changed for any reason. This includes changes to items, sizes, colors, quantities, shipping addresses, or payment information.

Please review your order carefully before completing your purchase to ensure all information is accurate. By submitting your order, you acknowledge and agree that your order is final and will be processed immediately.

We appreciate your understanding and thank you for shopping with C. LauRen Urban Styles.

Shipping

Where do you ship?

Currently, C. LauRen Urban Styles ships within the United States only.

How much does shipping cost?

Shipping costs are calculated at checkout based on your location, package weight, and shipping method selected.

How can I track my order?

Once your order has shipped, you will receive an email containing your tracking number and shipping information.

My package shows as delivered, but I didn't receive it. What should I do?

If your package is marked as delivered but cannot be located, please contact the shipping carrier.

Returns & Exchanges

What is your return policy?

Please review our Return & Refund Policy for complete details.

Products

How do I know what size to order?

Size Guide Disclaimer

We recommend using our Size Guide as a general reference only. It is intended as a guide and is not a guarantee of fit. Our sizing is based on standard U.S. sizing. If you are unsure of your size, we strongly recommend taking your measurements and comparing them to the Size Guide before placing your order.

Will sold-out items be restocked?

Some popular styles may be restocked. Follow us on social media or subscribe to our email list for updates on new arrivals and restocks.

Are the product colors accurate?

We make every effort to display product colors accurately. However, colors may vary slightly depending on your monitor or mobile device settings.

Gift Cards

Do you sell gift cards?

Yes! Digital gift cards are available for purchase and make the perfect gift for any occasion.

Do gift cards expire?

No. Our gift cards do not expire and may be redeemed toward any eligible purchase.

Payments

What payment methods do you accept?

We accept major credit cards and other payment methods available during checkout.

Contact Us

How can I contact Customer Service?

If you have any questions, we're happy to help.

C. LauRen Urban Styles

Email: claurenurbanstyles@gmail.com

Website: www.claurenurbanstyles.com

We strive to respond to all customer inquiries within 1–2 business days.